Wouldn’t do it again — too hard to find basics

Wouldn’t do it again — too hard to find basics

I found the whole pre-purchase information search incredibly frustrating. It was not easy to locate clear details about the software features and training flow before signing up. The website and sales materials left too many questions unanswered, and it felt like I was chasing after small bits of information everywhere. I had hoped the telephonic assistance during pre-purchase would help but that too was patchy in responsiveness. For anyone looking for detailed, upfront help before buying, I would say this might not be the right choice. I likely won’t try to go this route again given how much time and uncertainty was involved from the start.