Wouldn’t do it again - steps weren’t logical for me
I found the software access process quite frustrating because the steps did not appear to be in a sensible sequence. Initially, I expected the onboarding to help me configure the dialer and database features smoothly, but that wasn’t the case. Instead, I was asked to complete multiple forms and verifications before even getting access to basic functions. This delay disrupted my workflow plans and made me lose confidence. Support was reachable but didn’t streamline the sequence of actions, which added to the confusion. Given that, if I had to choose again, I would hesitate to repeat this onboarding process. The lack of clear progression through setup stages made it unnecessarily complicated, in my experience. It’s possible others might handle it better, but for me it definitely did not work out well.