Wouldn't do it again after this frustrating onboarding
The training and onboarding experience, especially after the initial setup, was quite disappointing. Day by day, I found the software behaving unpredictably – sometimes the dialer wouldn’t connect properly, and the automatic updates often seemed to introduce more glitches rather than fixing anything. The training materials were supposed to help get me up to speed, but they felt too general and didn't cover practical day-to-day problems I faced. Even after contacting telephonic support multiple times, the guidance was inconsistent, and I kept feeling like I was going in circles. The database feature promised to streamline my work but actually made it more confusing because of unclear instructions on how to maintain it efficiently. Considering all this, my overall impression is quite negative, and I would hesitate to recommend or use this again. The sign-up and payment process were smooth, but unfortunately, the ongoing usability hasn’t matched that initial ease at all. For me, day to day was more hassle than help, and I don’t think I’ll be continuing with it any longer.