wouldn't choose to go through this sales process again
My experience with the sales process at WFHI was quite different compared to tools I've used before. Firstly, the pre-purchase discussion was slow and involved a couple of steps that felt redundant, like repeating the same general questions multiple times over calls and emails. I was expecting a more streamlined presentation or demo, but instead, I found myself waiting for confirmations and details that could have been bundled into a single session. Signing up was okay but not user-friendly, especially with the invoicing part; it felt slightly archaic compared to other modern platforms. The support during this phase was responsive but sometimes missed the context of my previous queries, so I had to explain things again. All these issues made me quite frustrated, particularly because I was looking for a quick transition to remote workflow software, but it kept dragging. Given this whole experience, I doubt that I will choose to repeat this process in the future since efficiency was not a strong point here.