Would’ve helped if pre-purchase answers were clearer
The sales process was alright, but honestly, it could have anticipated problems like access issues better. Before I purchased, I wasn’t entirely sure how comprehensive the training would be or how the software handled complex databases. Things went sideways when I found some features didn’t work exactly as I expected, and I had to rely on support to get through. I kept hoping for more robust info upfront to prevent that confusion. The sign-up and payment were straightforward enough, and the automatic updates usually rolled out without a hitch, which was one less thing to worry about. Still, if the sales side had managed some of the potential hiccups better, I wouldn’t have needed to explain myself repeatedly. Despite all, the software and training did help once I got the hang of it, but a heads-up about the quirks beforehand was definitely missing here.