Would use this training again despite small hiccups
The onboarding and training provided a decent structure that I found mostly useful. When I started, the walkthrough was clear but then some steps didn’t go exactly as planned, like the dialer was having minor glitches during a call, which disrupted the flow. I raised the issue through their telephonic support, and even though it took a bit longer than expected, they managed to guide me effectively. The training modules covered essential parts and gave a good foundation on using the calling tools and managing the database feature effectively. I liked the practical approach they took, allowing me to test features during training rather than just reading about them. However, I felt a bit rushed in some sessions, which made it hard to ask questions spontaneously. Despite this small reservation, the training did the job, preparing me to work independently with the software. The automatic updates were explained well and seemed to enhance usability without interrupting the workflow abruptly. The invoicing and payment process also was straightforward, such that I didn’t find any issues there. On balance, I think I would go through this same onboarding and training again if needed, since it covered all necessary bases and helped build confidence.