Would use the training again without fuss
The training and onboarding process with WFHI went fairly well. I found the instructions clear enough, not overly complicated but thorough enough to get me started without too much guesswork. The trainer was patient and made sure the basics were covered step-by-step, though I wouldn’t say it was especially engaging or exciting. The software itself is quite intuitive once you get through the initial phase. I noticed that the calling tools and dialer worked consistently through the first week of using their system. Setting up the database took a bit of time, but after that it was manageable. Automatic updates keep everything up to date, which is a nice touch. Overall, I could see myself going through this same training again if needed, since it provides what’s necessary without making things overly complex or frustrating.