Would use support again, hours worked fine for me
Hey, just wanted to share how the support worked out from my end. I expected the telephonic support to be somewhat rigid in terms of hours, but surprisingly it matched pretty well with the hours that I actually work. It’s like they got the timing right, so I didn’t have to wait endlessly or miss out because of time zones or anything like that. The communication felt natural and was quick in resolving issues related to the dialer and updates. I would definitely use this service again, especially knowing that support times align pretty neatly. The overall experience was better than what I assumed before starting, which is always a pleasant surprise when you’re dealing with software and remote stuff. They were helpful without being intrusive, which worked well for my workflow. So yeah, I’d do it again when the need comes up. No big complaints here, just smooth service that fits my schedule.