Would use support again despite minor clarity hiccups
The explanations provided by WFHI support were generally clear, which is why I would consider using their assistance again. When I faced challenges setting up the dialer and integrating the database, the staff took time to walk me through each step. It was reassuring to have that telephonic support available, and the automatic updates didn't complicate things much since the process was explained well in advance. My only small criticism would be that sometimes the invoicing and payment steps could have been laid out with a bit more detail to avoid any confusion about timing. Overall, though, the clarity made the process manageable and I appreciated the service's helpfulness.