Would use support again but with measured expectations
I did contact the telephonic support a couple of times during my use of the WFHI software and training material. Initially, the explanations were adequate enough for me to proceed comfortably. Over time, I felt more confident in navigating the dashboard, dialer, and database features without much help. The priority assistance did come through when I needed it, though there were moments when I felt the responses were procedural rather than tailored to my specific issues. While I would use this support again if necessary, I would temper my expectations and try to solve simpler queries on my own first. Overall, the system is workable, training was solid, and signing up followed a clean invoicing and payment process. Thinking back, yes, I’d likely reach out again because the support delivered what was essential, even if not exceptional.