Would Use It Again Despite Having to Figure Out a Lot Myself
The support and communication with WFHI have been a mixed bag but I would probably do it again. On several occasions, I had to troubleshoot issues by myself because the telephonic support wasn't always immediately available to guide me through problems. While I understand complicated technical setups can’t be fully covered on call, it often felt like a guessing game until I eventually found the right steps in the help articles or forums. That said, when I did get through to support, their responses were generally helpful and clear, which made me feel they cared about providing a solution. The priority assistance option sped up responses when I needed urgent fixes, even though waiting times were sometimes longer than I expected. The invoicing and payment process ran smoothly with clear instructions, which I appreciated. Despite the extra effort on my part, the software itself is quite robust, and the dialer tools worked reliably across my projects. Given the good overall functionality, I’d likely sign up and work through the learning curve again if needed.