would use it again, but setup had some ongoing bits
I’d say using the WFHI software was mostly positive and that I’d do it again if needed. The one-off setup, like signing up and getting used to the dashboard, wasn’t too difficult and the invoicing process seemed clear enough. However, some parts required ongoing attention, especially with the dialer and calling tools getting occasional hiccups that needed troubleshooting. The telephonic support was pretty helpful when I reached out, though sometimes the wait time made me a bit impatient. The database feature was solid once configured but took a little time to fit properly into my workflow. I appreciated the automatic updates since they rarely disrupted my work and kept the software current. So on balance, even with a few small annoyances along the way, the overall experience would make me consider going back if I had to start up again.