Would use it again after comparing with earlier tools
Having used various remote workflow tools before, my experience with WFHI has been mostly positive, but with some nuances. Previously, I encountered software that was clunky and hard to navigate, so naturally I expected WFHI to be a major improvement. The sales and onboarding process was straightforward; the team explained the key features clearly, which was helpful. The software itself feels smoother than what I used before, especially the calling tools and automatic updates that didn’t interrupt my work. However, I found the layout of the database feature less intuitive than I had hoped, which made day-to-day management a bit slower than I expected. Training was comprehensive but at times a bit generic when I wanted deeper insights. The invoicing and payment system was well organized and transparent, which was a plus compared to my previous experience. All things considered, I would likely choose to use WFHI again, mainly because it fits most of what I need better than older solutions, though it still has areas where it can improve for faster ease of use.