Would try again, just be prepared
I had a few hiccups while using the WFHI software, and the way it handled things was decent. One time, I struggled with minor glitches in the calling tools. I reached out to support, expecting a long wait, but they were responsive, which I appreciated. It’s not that I wouldn’t use WFHI again—actually, I would. Still, it was a bit frustrating to have those issues crop up. Overall, my experience was primarily positive, but I think there are always areas for improvement in software. If you can handle a little trouble with technical support, you’ll be fine. That said, I’d recommend giving it a try if you’re considering it because the positives ultimately outweighed the negatives for me.