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WFHI review

would totally do this again but could fit hours better

4 out of 54 of 5Unverified experienceSupport and communication

would totally do this again but could fit hours better

Honestly the support communication was good but it ran mostly during hours that didnt really fit my routine. The call times and support availability seemed mostly tuned for regular business hours which meant sometimes I had to wait or miss out on quick help in the window I was actually free. Otherwise the steps they explained and how they lined up made sense. I appreciated how the priority assistance was fairly quick when I got hold of someone even if the timing was a bit off for me. The invoicing and payment process was easy to follow and the dashboard updates happened automatically without me needing to do anything. The whole process was smooth and I think id do it again especially now that I know how their telephonic support handles issues. Just if they had slightly better availability matching my evening work periods it would be perfect. Overall pretty happy though, just minor time mismatch that made it a 4 instead of 5.

Ayesha RautHaryana, IndiaExperience: Published:
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