Would totally ask for help again — their support was the best part
I wasn't sure how this would go but honestly, the sales and pre-purchase support really stood out as something I'd call back for if I needed to. When I was going through the sign-up and onboarding, their team was approachable and pretty patient, answering all my silly questions. The software itself was okay but honestly, the help and training sessions felt like the main highlight. I didn't expect the communication to be this smooth; sometimes you buy a product and get lost, but here, it felt like they really wanted to make sure I understood everything. The billing process was clear too, which helped a lot in staying confident about what I was paying for. And even after I'd started using the dialer and database features, I found myself calling in just to clarify things and they were always super responsive. Honestly, because of this experience, I'd pretty much not hesitate to reach out again next time I needed training or step-by-step help. That kind of ongoing support makes a big difference when you're trying to figure stuff out on your own.