Would tell my friend to expect clear info but check those tiny details
I had quite a good experience with the WFHI sales process because the explanations about how the software and training would work were mostly clear. The onboarding flow was outlined step-by-step, and I was able to see what to expect in terms of using the dialer and database. The sign-up and payment process was straightforward, which made things simpler. One thing I noticed is that some minor nuances about automatic updates weren’t fully detailed until after I started using the software, which left me a bit unsure about when new features would appear. That small reservation aside, the telephonic support was polite and helpful when I called with questions before purchasing. So overall, I’d say it was a positive experience but just make sure you ask about those little ongoing aspects if you want to avoid surprises down the line.