Would tell my friend this one was a pain
I was really hopeful about the support I’d get, but honestly, it’s been disappointing day after day. Every time I called, the response was slow, and often the solutions didn’t stick. After several tries, the software issues I reported still weren’t fixed, and I felt like I was being passed from one support person to another without resolution. Communication wasn’t clear either—sometimes they understood what I meant, other times not at all. The follow-up calls that I was promised never happened, leaving me feeling like I was on my own. I tried reaching out through chat and email too, but responses were delayed or incomplete. It’s frustrating when you rely on support to keep workflows smooth and it just doesn’t deliver. I think the software might work fine for some people, but from my experience with day-to-day support and communication, it was very discouraging and not what I expected at all.