would tell a friend it’s mostly clear but sometimes a bit wordy
So, I’d say the training and onboarding with WFHI's software and tools were mostly clear, but at times it felt like they over-explained things or used jargon that made it a bit harder to stay focused. The examples given were helpful, especially around using the dialer and managing the database, since I could see how everything fitted into a real workflow. That said, sometimes the videos or documents circled around one point too long, which made me lose track of other important steps. At the start, signing up and understanding the payment and invoicing process was easy, with no surprises. The support was also available when I needed it, which reassured me. Looking back, I guess my main issue was just that some parts of the training could be more concise and straightforward. If I were to summarize it to a friend, I’d say the software works well and the training is good enough, but expect to spend some time sorting through what you really need to know rather than everything they offer. That might be a small hassle, but overall it’s manageable and useful.