Would tell a friend it’s a mix bag of pros and cons
Overall, I think the explanation around what you’re getting wasn’t exactly crystal clear. For instance, when I was asking about how the automatic updates work, I got a pretty detailed explanation that made sense and helped me know what to expect. But for other aspects, like the full database feature and how it integrates with the calling tools, the details felt a bit vague or scattered across multiple emails and documents. There were moments I wished the sales process was a bit more straightforward and that I could get one clear guide rather than piecing together info from different places. Still, the sign-up and payment steps were easier than I expected. So if I had to describe the whole experience to a friend, I'd say it’s pretty decent but requires a little patience to really understand all the features and what you get with them upfront.