Would suit those who want simplicity, not if you face issues
My overall experience started off okay but then some parts went wrong and I noticed the system didn’t handle those situations well. When I encountered problems during the sales discussions, particularly about how the software would update automatically, I found the responses delayed and not very clear. The onboarding flow confused me because the instructions didn’t always match what happened on the screen. I needed to call support, but sometimes the telephonic assistance wasn’t responsive at all, which made solving problems slower. For someone looking for straightforward and simple software, this product might still work fine if you have no major issues. But if you anticipate difficulties or need quick and clear help, it could be frustrating. On the positive side, the database feature I used was stable, and I did not have trouble with the payment and invoicing process, which was handled mostly without errors and reasonably quickly. Overall, I think this software could suit users with basic needs well but might not be the best choice if you want immediate support for complex questions or errors.