Would suit those comfortable with some tech savvy
I had a pretty good experience with the sales and pre-purchase phase. When something went wrong during signing up, the system had hiccups around payment confirmation that delayed my access. I was a bit worried at first, but the telephonic support was responsive and walked me through the steps needed to fix it. That said, I needed to call back more than once due to partial information on the first call, which was a bit frustrating. Still, I’d say this setup would suit people who are comfortable navigating software nuances and can handle a little troubleshooting themselves. On the other hand, if you’re looking for a super hands-off approach pre-purchase, this might feel a little too DIY. The invoicing and payment process was transparent overall, and the guidance helped me complete payments without issues eventually. So, weighing the pros and cons, it’s a solid option but better if you have some patience for minor hiccups along the way. Others might find it less straightforward if they prefer fully guided processes with fewer obstacles.