Would sign up again despite a few hiccups handled well
When I first encountered a problem during setup, I was a bit worried about how it would be handled. Fortunately, WFHI responded in an even-handed manner, understanding my concerns and clearly explaining what went wrong and how to fix it. They balanced acknowledging the issue without overpromising, which I appreciated. While the hiccup delayed my onboarding, the telephonic support stayed helpful and patient throughout. The rest of the process, including the database and calling tool setup, ran smoothly after this initial challenge. Signing up felt like a safe choice because the communication was open and professional, even when things didn’t go perfectly. Given that, I would definitely consider using their software and training again if the need arises, knowing that they manage problems sensibly and make the effort to get you set up properly.