1 out of 51 of 5Verified customerBilling and payments
Would rather not repeat this experience again
Reflecting on the billing and payments experience now, I would say I wouldn’t do it again the same way. The process didn’t work well for me compared to previous systems I used. It felt confusing at times, especially when the invoice didn’t match what I expected, and figuring out the payment steps took longer than it should have. I kept wondering if there was an easier approach because the tools didn’t feel as user-friendly. Even though help was available by phone, I remember waiting quite a bit to get through. Looking back, it was frustrating enough that I’m hesitant to return for additional services without significant improvements.