Would probably use support again despite little quirks
The support experience was generally positive, though there were a few times when the labels and instructions weren’t immediately clear. That said, the team was patient and answered my questions adequately over the phone, which made a difference. I found the communications straightforward enough to follow once I paid close attention. I wouldn’t say it was flawless, but nothing too confusing either. If I were to continue with this software, I’d probably call support again when necessary, expecting a similar level of helpfulness. Overall, I think the minor wording issues wouldn’t dissuade me from relying on their assistance going forward in my work routine.