Would probably try to manage alone next time, but support was helpful
I have to say, the WFHI training and onboarding was generally good and provided the basics I needed. I feel like if I ever sign up again, I might not need as much help because once you get through the initial sessions, the software and remote workflow concepts become clearer. The training covered how to use the database feature and calling tools effectively, and it explained the automatic updates well, so the software stays current without hassle. The onboarding flow was a bit detailed, meaning it took some time but it helped me understand the system better. My only reservation would be that some parts felt slightly rushed or too technical early on, which might confuse newcomers. However, the telephonic support whenever I needed to clarify doubts was responsive and polite. Payments and invoicing were transparent with no surprises. So, overall, I found the experience worthwhile and feel that with a bit more practice, I could handle more parts myself in the future. This balanced approach seems good to me, and I’d tell a friend it’s a solid choice if they want to learn remote workflow tools even if it requires some patience.