Would probably not do billing process again
I gave the billing and payments system a try, hoping it would be straightforward and efficient, but unfortunately, the experience fell short of my expectations. Finding the right information was unnecessarily complicated, and it felt like I was navigating through several unhelpful screens to locate something basic like my invoice details. The payment steps weren’t clearly communicated, which led to some confusion on my part and some frustration about when and how to finalize payments. Moreover, the lack of immediate assistance over the phone left me feeling a bit stranded during key moments when I needed clarification. Due to this overall experience, I don’t think I would repeat the billing setup with this service unless significant improvements are made to how accessible and well-organized their billing interface is. It simply did not work well for me, and despite some potential in the software and training, the invoicing and payment process really held everything back. The difficulty in finding essential billing information made me reconsider continuing with the system as my primary choice for managing payments, which is unfortunate given other positive features.