would probably do it again despite hiccups
Honestly I had a few issues with sign up and payment info but the system eventually sorted itself out. It wasn't as smooth as I had hoped since the invoice took a bit longer to arrive than expected. Also there was a small problem with the dialer connectivity on the second day that caused delays in my calling routine. Still, the support team answered quickly when I rang and walked me through the troubleshooting. The database feature integrated well with the tools I was already using, which was a nice bonus. Onboarding steps had some overlap that I felt could be streamlined, and the automatic updates felt a bit intrusive initially since they restarted the software while I was working. But overall, it did the job and I would probably invest time again if I get the chance since the core software and training offerings seem solid enough. The process isn’t seamless yet but it’s definitely usable as is if you are ready to put some effort in. Simplicity could be improved in a few places but the overall value is there for me.