3 out of 53 of 5Verified customerSupport and communication
Would probably ask for help again
So I've been using their telephonic support a few times now, and honestly, it’s been a mixed bag. On one hand, when I needed urgent help with the dialer feature, the response was fairly quick and the guidance pretty clear. I could actually get back to work without too much hassle. But then there were moments when the communication felt a bit slow or vague, like when I asked about some automatic update details; it took longer than I hoped to get a straightforward answer. Not sure if I'll need help next time, but I wouldn't hesitate to call them if something complicated pops up again because the support team does try to help. Overall, I’m cautiously optimistic but ready to be a bit patient if needed.