Would not want to repeat this billing nonsense
I've had to explain my payment queries multiple times before they were finally addressed. The whole invoicing process felt like a loop where each time I called, I was asked for the same details I'd already given. Waiting on the phone for support was exhausting, and the person on the other end often seemed like they were just reading from a script without truly listening. I was hoping the sign-up and billing system would be smooth after reading through their info, but instead, each invoice seemed to raise more questions. It's not that the system itself is complicated; it appears they just have poor coordination between teams. Honestly, I don’t think I’d go through this whole billing process again if I can avoid it. It’s just too repetitive and draining for something that should be straightforward. I’m worn out by it all, and hoping future updates will make it less of a hassle because right now it’s just not working for me at all.