Would not try the payment method again due to unclear billing
My overall experience with the billing and payments aspect was frustrating enough that I would hesitate to use this payment method again. The invoicing system was not explained clearly at any point, which made it difficult to reconcile what I was expected to pay and when. The sign-up process did not clarify the billing cycles or the charges applied, and I had to contact support multiple times trying to understand the payments involved. Each time, the explanations were vague or inconsistent, and no written clarifications were provided to confirm what I was told on the phone. Automatic updates are supposed to include billing notifications, but I never received any such information in advance. This led to confusion and made the whole process seem less professional than it should be. Although the software and training were adequate, the unclear billing overshadowed these positives. I also felt the payment interface was not very user-friendly, and it lacked proper documentation. Given all that, I am not inclined to repeat this payment scheme in the future.