would not try it again, finding help is just impossible
Honestly, trying to get help with the software was exhausting and frustrating. I spent hours just trying to find answers to basic questions. The documentation was vague and the support lines felt like a maze — long waits, unclear responses, and repeating myself multiple times since the issues never really seemed to get logged properly. It seemed like nobody actually understood the specific problems I was facing, or if they did, they couldn't convey a solution effectively. Even the dialer and database features, which were supposed to be straightforward, became a hassle because I couldn't get clear instructions on how to use them best in my workflow. I also found the automatic updates confusing since there was no prior notice or explanation about what was changing or why. It felt like I was expected to figure everything out on my own despite the so-called telephonic support. The invoicing and payment processes were okay but hardly helpful when I needed technical guidance. In the end, I’m just really worn out by the whole experience and wouldn’t consider going through it again. It was a lot more complicated than I expected and certainly not customer-friendly. So no, I would not try this again unless the support system improves drastically because for me, finding what I needed was basically impossible.