Would not try again given how repetitive and slow it felt
I was really hopeful when I first signed up, but honestly, the software felt frustrating due to the amount of repetition involved. The onboarding process required me to go over the same training videos multiple times before I could grasp the functions of the dialer and database. Each time I called telephonic support, there was a waiting period, and some explanations seemed repetitive, which wasted my time. The software access itself was slow to update after each automatic patch, so I often had to log out and log back in, which interfered with my workflow. While the payment and invoicing steps were as expected and smooth, they did little to alleviate the overall experience. The sequencing of training felt unnecessarily elongated, and the lack of real-time assistance in the software made me feel stuck more often than not. Given all this, I wouldn’t want to repeat this process. It drained my energy without providing the efficiency I was after, and the downtime was more than I anticipated. In the end, I found myself regretting the initial excitement due to all the waiting and repetition involved.