Would not sign up again given the confusing billing info
You made it extremely difficult to find what I needed regarding billing and payments. The information on your website and software about invoice details and payment deadlines was unclear and often contradictory. I wasted a lot of time searching for the right pages and documents just to understand what charges were expected. The language used was confusing, and I often had to call support multiple times without clear answers. The invoices themselves were sometimes delayed and lacked clear itemization, so it was hard to track what I was paying for. Due to this frustrating experience, I am not likely to go through the sign-up and payment process with you again. Your billing system needs major simplification to ensure customers can easily access and understand their financial commitments upfront. Until then, this process only adds stress and confusion rather than convenience.