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WFHI review

Would not repeat this experience

1 out of 51 of 5Verified purchaseSupport and communication

Would not repeat this experience

I followed all the instructions presented by the support team during onboarding, but the sequence of steps felt disorganized and poorly thought through. At one point, I was instructed to update the dialer before setting up the database, which caused errors that could have been avoided with a more logical order. The telephonic support did attempt to help, but the responses were slow and not always clear, which left me feeling quite frustrated. I had hoped the updates would automatically handle these issues, but that was not the case. Signing up and completing payment was straightforward, yet that clarity did not extend to the training or communication. Overall, I cannot say I would choose to go through this process again without significant improvements in the coherence of on-screen guidance and support flow.

Suresh MukherjeeTamil Nadu, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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