Would not repeat the billing setup experience
My experience with the billing and payments setup for the software was frustrating from the start. The initial registration and payment sign-up process was cumbersome and felt unnecessarily complicated, which made me hesitant about continuing. Although I understand some part of the setup has to be a one-time effort, there was a lot of ongoing manual input required that I didn’t expect. The invoices generated were sometimes unclear, making it hard to verify what exactly I was paying for. On top of that, the support team’s telephonic assistance didn’t help much in clarifying these billing issues, which just added to my disappointment. Because the process felt complicated and not clearly explained, I doubt I would want to go through this setup again if I had the choice. Overall, it did not feel like an efficient or user-friendly payment experience, and it added stress rather than easing my work. I hope the company considers simplifying the billing steps and making the payment system more transparent.