Would not recommend repeating the onboarding experience
I tried the training and onboarding expecting it to be better than what I had used before, but the experience was frustrating from the start. The materials felt disorganized and less clear on how to integrate the call tools with the database, which was confusing compared to earlier programs I've tried. One particular moment sticks out where I was trying to follow a step in the training video, but the software interface shown didn’t match mine at all, leaving me stuck without guidance. I also found the telephonic support difficult to reach at the times I needed it most, which just added to the frustration. The overall process felt like a lot of time spent without clear progress, so for now I don't think I’ll be signing up again or recommending it to others. It wasn’t a smooth experience like my past options. I really hoped it would be easier or more supportive throughout, but it wasn’t.