Would not go through this process again
The entire pre-purchase experience left me feeling quite disappointed. From start to finish, I did not feel confident about what I was getting into. The sales explanation lacked clarity and was often vague about key aspects such as how the calling tools would actually perform. The onboarding process was slow and confusing, with the database setup almost unintelligible for someone like me. Payment and invoicing were technically smooth, but that only masked the lack of support when I needed guidance. Telephonic help was inconsistent and did not resolve my issues promptly. I found myself repeatedly asking for the same clarifications without satisfactory answers. Considering all this, I would not be willing to repeat this process again. It felt like more effort than it was worth and didn’t match my expectations from the start.