Would not go through this again

Would not go through this again

The billing and payments system did not fit the hours I usually work. I found that the charges were based on a fixed block of hours that didn’t line up well with my irregular schedule. This mismatch meant I ended up paying for time I wasn’t able to use effectively. The sign-up process was straightforward but the invoicing was not clear enough about how hours were counted and charged, leading to confusion. I tried calling support to get clarity, but felt the responses were sluggish and not very informative. The automatic updates also caused some downtime for the dialer, which interrupted my ability to work during the allocated hours. Since my work hours fluctuate, the setup didn’t adapt well to my situation. For these reasons, I would not choose to use this service again because the financial side did not suit my needs or timing, which is crucial when managing a variable schedule like mine.