Would not go through the long wait again for setup
I expected a fairly quick start once I signed up, with maybe a day or two to get everything running. Instead, the process took much longer than I thought, and it was very frustrating. From signing up to finally accessing the calling software, weeks went by because the onboarding steps seemed slow and complicated. The initial explanations about database management and dialer features were not what I had expected—they felt more confusing than helpful. I kept waiting for telephonic support to clear doubts but found that there were long gaps between calls and sometimes unclear responses. The payment and invoicing were a smoother part, but that did little to help speed up the overall setup. Compared to what I imagined, the automatic updates also didn’t feel well explained; they seemed to cause more questions than answers. This whole experience has put me off and I don’t think I would choose to use the software and training again, at least not without significant improvements to the pre-purchase process. The pace and flow did not match my initial hopes and caused a lot of wasted time and hassle before I could really start using anything.