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WFHI review

would not go through onboarding again

1 out of 51 of 5Verified customerTraining and onboarding

would not go through onboarding again

My experience with the onboarding and training was quite disappointing, and I doubt I would revisit it. Early on, I encountered technical glitches that weren’t well-handled, leading to lost progress in the setup. When I reached out for support, although responses came eventually, the advice didn’t resolve the issues effectively. The training felt a bit rigid and didn’t adapt well to mistakes or going off track, which was frustrating. The dialer and database features, which were main reasons for joining, felt complicated without clear guidance. Automatic updates didn’t seem to address ongoing issues I faced. The payment and invoicing process was clear enough but couldn’t compensate for the rest. Overall, the experience didn’t meet my expectations, and the hurdles combined with ineffective support made continuation unappealing. I’m not inclined to try the onboarding again or rely on the training materials provided.

Sohail ChandranPunjab, IndiaExperience: Published:
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The reviewer's registered phone number or email was matched to a WFHI customer record.

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