Would not get this again — wording confused me lot
I looked into the software and training hoping it would be simpler than it turned out. The way things were labeled made no sense to me. I tried to understand the different packages and services, but the sales info wasn’t clear. Terms were vague and I found myself guessing about what was included in the dialer options or the database capacity. I wasn’t sure if the automatic updates required me to confirm, or if they happened silently. Even the billing breakdown didn’t seem straightforward, which made me question if I really knew what I was paying for. The pre-purchase communication felt frustrating because of this confusion. I wouldn’t want to repeat that setup again or recommend it if clarity matters to you. The support people didn’t explain these parts clearly beforehand and that made me hesitate about using the system further after all my effort just to understand what I signed up for.