would not do training again
Honestly the training was pretty frustrating for me. The instructions didn’t feel clear at all and I kept getting confused about which step to do next. There was this ongoing feeling ki I was missing something important but I couldn’t figure out what. I kept switching between the videos and trying to use the software at the same time but the explanations felt rushed and sometimes they just repeated stuff without adding much value. The onboarding process took longer than I expected and I ended up wasting a lot of time trying to understand how the call tools and databases were supposed to work together. I don’t think I will do this training again because it felt more like a hassle than a helpful guide. Also the support helpline wasn’t very responsive when I called for help, so that added to my frustration. Not recommended for someone who wants a quick and clear learning experience. The process just wasn’t clear and I felt stuck a lot, which is why I probably won’t go back to use it regularly.