Would not do this again, honestly
I have used their support line multiple times to explain my work hours and how I need help during certain times. But it never really matched my schedule properly. The support team was responsive but the timing of their assistance just didn’t fit when I was actually working. It’s frustrating having to repeat the same info over and over. I hoped the onboarding call and training would fix this, but it was the same story. Even the dialer and database features seemed designed without considering odd working hours. So no, I wouldn't do this again because it doesn’t accommodate my actual working time and the communication didn’t help at all. I just felt it was a mismatch for what I needed and that ended up wasting my time and effort.