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WFHI review

Would not do this again given the poor support

1 out of 51 of 5Verified customerSupport and communication

Would not do this again given the poor support

My experience with WFHI's support and communication was disappointing at best. From the beginning, I realized that most of the troubleshooting and figuring out how to use features like the database and dialer had to be done by myself. The onboarding and training felt incomplete, so I had to rely on trial-and-error, which slowed down my workflow considerably. Telephonic support was slow to respond and often did not resolve the specific issues I reported. Instead of feeling guided, I was left to piece together solutions with minimal help. Even the automatic updates created more confusion because there was no clear communication about what changed or how to adjust. The sign-up and payment process was straightforward, but the lack of ongoing assistance made it frustrating every step after that. Considering all this, I would not choose to go through this workflow again.

Manjeet ChadhaMizoram, IndiaExperience: Published:
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