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WFHI review

Would not do this again given the confusing sequence

1 out of 51 of 5Verified purchaseSales and pre-purchase

Would not do this again given the confusing sequence

I was really hoping for a smooth journey through the sales and pre-purchase steps, but honestly, the order of everything felt all over the place and left me pretty frustrated. First, the sign-up process led me to trainings that didn’t seem connected with the software download, which threw me off. Then, before I could even test the dialer or get to grips with the database feature, I was prompted to pick payment options and invoicing plans, which felt premature. It’s like the flow didn’t respect what I actually needed at the start. I expected a more sensible sequence where I’d get access to the software, understand its core features through training, and then look at payments. Instead, I was jumping between unrelated steps that didn’t build on each other. Because of this, I didn’t fully engage with the dialer tools or automatic updates, as I felt lost in the onboarding. Even reaching out to telephonic support didn’t clarify the right order; they seemed to refer me back to the site’s own sequence. Given all this, I can’t see myself going through these steps again without hoping they've improved the order and logic behind it.

Kavya MaheshwariOdisha, IndiaExperience: Published:
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Verified purchase

The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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