Would not do this again given my experience
I decided to purchase the software and training to streamline my remote sales workflow, hoping for a smooth day-to-day use. Unfortunately, the experience has been quite disappointing. While the onboarding flow went smoothly at first, day-to-day operation revealed many issues. The calling tools and dialer were often unresponsive, which disrupted my scheduled calls and affected my productivity. The database feature, which seemed promising, didn't integrate well with my existing contacts and led to frequent data mismatches. Automatic updates sometimes reset configurations without warning, causing frustration. Telephonic support was slow to respond and lacked clear solutions, repeating questions instead of resolving issues quickly. The invoicing and payment process was relatively straightforward, which I appreciated amidst the other difficulties. Overall, the software did not meet my expectations in performance and support for ongoing use. Therefore, I would not choose to purchase from this service again based on my experience with the way it behaved daily after the initial setup.