Would not do the purchase again

Would not do the purchase again

At first, I was somewhat optimistic about the whole process of exploring the software and the training offered by WFHI. However, as I reached the later stages of sign-up and found out more about the payments and billing workflows, my confidence took a hit. I was hesitant about how transparent the pre-purchase information was, though the team tried their best to clarify things. Still, I felt that some aspects were not explained in sufficient detail, leading to confusion on invoicing matters and payment confirmations. I tried reaching out for telephonic support, but it felt inconsistent and sometimes slow to respond. Despite a few positive moments during the software demo, the overall experience left me frustrated because I was not confident that this was the right fit for my needs. Given this, I would not do the purchase again unless significant improvements are made in how the onboarding, billing, and support are handled. My small but nagging reservation about transparency was unfortunately justified.