Would not do it again given my frustrating setup experience
I started with high hopes but the software setup was a nightmare. Initially, the onboarding tried to be straightforward, but most steps felt like a one-off struggle with very little guidance. Access issues kept popping up, meaning I lost a lot of time just trying to log in properly. The one-time setup itself demanded hours and hours, yet the ongoing maintenance was even worse because updates would sometimes break things instead of fixing them. I needed to repeatedly reach telephonic support, which honestly didn’t feel very helpful in resolving persistent problems. After a full week using the calling tool and dialer, I was left confused by frequent glitches and a database feature that never quite synced as expected. I also found the invoicing and payment flow clunky. Considering all these hassles, I can’t say I would do this again.