My experience getting started with the software and training was very disappointing because it took

My experience getting started with the software and training was very disappointing because it took

My experience getting started with the software and training was very disappointing because it took far too long to become operational. After I signed up, the onboarding process dragged on with many steps that required manual input and verification. Each phase felt slow and sometimes unclear, causing delays in accessing the calling and database tools I needed to try out. The invoicing and payment setup was also not as simple as I expected and contributed to the initial frustration. I wanted to set up quickly so I could focus on using the dialer and software features efficiently, but this was hampered by the slow start. Although the telephonic support eventually answered my questions, it came after I had already wasted significant time trying to figure things out on my own. Despite the product's potential, the initial preparation phase took too long for my taste. If I had to decide now whether to use these services again, I probably would not for the sake of my time. The only small positive was that the sign-up form was clear, but that did not outweigh the overall slow and frustrating beginning.